I am writing this letter to let you know how much we liked the work your company did for us. This had to be the worst thing that we have ever had to go through.
On July 13th, (a Friday of course) we were advised by Joe Ouellette that we would have to move out of our home. The work that had to be done repaired this.
I do not like to have anyone in my house when I am not home, and I really do not like anyone going through my things. Well since both of these things happened, I have to admit it was a little easier than I thought. I still did not like it but was able to live with it because of Joe Ouellette explaining everything out as it was going to happen. There were no surprises, he told it as it was.
He never once let on that any of my questions and concerns were stupid. I know they must have been, because my husband often told me that I was overreacting on a lot of things.
When something like this happens to anyone, it would be a lot easier if they all had a person like Joe to handle things.
I did not have much to do with your men that did the work. I do know that they were great about packing our things up and moving them. We went about every night and were impressed with how they left our place at the end of each day.
The subcontractors that you hired were great as well. If we went in during the day to get something or whatever, we were always treated very well and not like we were a bother to them.
You are very lucky to have the good people that you have working for you, especially Joe. I never want to go through this again. But if I did I would not have anyone else except Joe handling things for us.
our service area